Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Opingaa (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://opingaa.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I don't take it for the first time, they run for a long time, they don't tear, they don't wear it, I like it
I love the model, I take it more than once. To sit on the ass. On the hips 88 cm rosmir m. Recommend before purchase
The size range is not clear at all. Previously ordered XL, so they are smaller than the current l... In addition, burgundy and blue are similar in size, but black ones are probably 2XL, huge...
Soft material, neatly sewn, not small
I already take them 10 times. The quality is not worse than the store quality, but the difference in price is very tangible. On your hips 120 cm take XXL, weight 80 kg, height 173 cm. Even my youngest began to ask her to take her here)))
Good quality
Exact size, comfort and very beautiful 10/10
I will buy it for the third time. not from the seller, I love your panties. HL on about 100. to wear good, beautiful. dyakuyu. shvidko came to Ukraine. in the hands of a little more than a little more than a little more.
Duge Shvidka Shipping! On the viglyad garni, with the drive for the next hour)
I order not for the first time, they are cool, they stretch well, on the ob-89-90 I took M, just. It came to Russia in 4 days, was detained at customs for two weeks.
I order for the second time, the size size is consistent, the quality is good, the delivery to Ukraine is 3 weeks. Thank you very much seller, I recommend it.
The panties are of great quality, I have already ordered one time
I put up my panties 5 times, I don't buy them!
The fifth set is good, I like it very much, the lace is soft on the hips 98,L is very good, comfortable
Duge garni, not once I jam)))
Liked it. As described
All right
Fit perfectly, soft, comfortable.